This issue from ironSource(Unity) has been resovled, there is no data loss expected with this incident from Unity.
Unity has fixed the issue on thier end, we will monitor this from our end.
We are currently experiencing delays in reflecting ironSource revenue data due to ongoing API issues on their end. Please note that data is not lost and will backfill once their service stabilizes.
ironSource status page - https://status.unity.com/
This issue from ironSource(Unity) has been resovled, there is no data loss expected with this incident from Unity.
Unity has fixed the issue on thier end, we will monitor this from our end.
We are currently experiencing delays in reflecting ironSource revenue data due to ongoing API issues on their end. Please note that data is not lost and will backfill once their service stabilizes.
ironSource status page - https://status.unity.com/
Unity CTV has resolved the API issue that was intermittently returning 500 errors. Our spend pipeline is operating normally, and all Unity CTV spend data has been successfully ingested and is fully up to date. No further impact is expected.
We are experiencing an issue importing Unity CTV spend data due to intermittent 500 errors returned by Unity’s API.
Our ingestion pipeline is operating as expected, and we are actively monitoring the situation while coordinating on next steps. Spend data will be automatically ingested once the upstream errors are resolved.
We will share further updates as more information becomes available.
We have confirmed that install numbers are accurate and reflect actual volumes following the backfill.
The re-export of the impacted data for the affected days prior to this date has now been completed.
No further action is required at this time. If you notice anything unexpected, please reach out to our support team
We have confirmed that install numbers reported from 30.01.2026 onward are accurate and reflect actual volumes.
We are currently preparing the required services to backfill missing events for the affected days prior to this date. The backfill process is in progress and is expected to complete later today in the afternoon.
Another update will be shared once the backfill is finished and the data has been fully corrected.
We identified an issue in our data pipeline that prevented some events from being processed starting 27.01.2026, which may have caused a temporary drop in reported installs.
Important: Postback delivery has been running normally throughout this period, and partners have successfully received install postbacks without any issues.
We are currently replaying the missing events, after which we will re-export the data for the affected dates. Another update will be shared once this process is complete.
Please don’t hesitate to reach out if you have any questions or concerns. We apologize for the inconvenience and appreciate your patience.
We have confirmed that install numbers are accurate and reflect actual volumes following the backfill.
The re-export of the impacted data for the affected days prior to this date has now been completed.
No further action is required at this time. If you notice anything unexpected, please reach out to our support team
We have confirmed that install numbers reported from 30.01.2026 onward are accurate and reflect actual volumes.
We are currently preparing the required services to backfill missing events for the affected days prior to this date. The backfill process is in progress and is expected to complete later today in the afternoon.
Another update will be shared once the backfill is finished and the data has been fully corrected.
We identified an issue in our data pipeline that prevented some events from being processed starting 27.01.2026, which may have caused a temporary drop in reported installs.
Important: Postback delivery has been running normally throughout this period, and partners have successfully received install postbacks without any issues.
We are currently replaying the missing events, after which we will re-export the data for the affected dates. Another update will be shared once this process is complete.
Please don’t hesitate to reach out if you have any questions or concerns. We apologize for the inconvenience and appreciate your patience.
