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justtrack
Operational
Updated: (CET)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Data Warehouse and Reporting API
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Management and Event Tracking APIs
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Campaigns, Networks and Apps
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
No issues reported.
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No issues reported.
Cloud provider outage
Investigating

We are currently experiencing significantly-increased error rates that are impacting the functionality of the justtrack platform. This is due to a major issue with our cloud provider.

We'll provide an update as soon as we have more information to share. Thank you for your patience and understanding. Please reach out to support@justtrack.io for any questions.

(CET)
Resolved

After monitoring the status from the cloud provider, we're happy to share that the issues from the cloud provider is resolved. We do not expect any data loss. Please reach out to support@justtrack.io for any questions.

(CET)
No issues reported.
No issues reported.
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Applovin revenue and spend interruptions Resolved on
Applovin revenue and spend interruptions
Investigating

We are currently experiencing an issue from Applovin's end, starting at 21:00 UTC on September 30. As a result, revenue and ad spend data from Applovin are currently unavailable.

Our team is actively in touch with Applovin and working with them to resolve the issue as soon as possible. We will provide updates as soon as we have more information.

Thank you for your patience and understanding.

(CET)
Identified

Applovin confirmed that its a known issue to them and they are working on it. We will update the once its resovled.

Thank you for your patience and understanding.

(CET)
Resolved

Applovin has resolved this issue on thier end, we are now receiving Revenue and Ad Spend data as expected. We have also restored data for the past 3 days, ensuring there is no negative impact on reporting.

(CET)
No issues reported.
No issues reported.
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